Shipping policy
Processing Time
Every Aurevix desk mat is made to order.
Orders typically enter production within 2–5 business days before shipping.
During holidays or periods of high demand, production may take slightly longer.
Free Shipping
🚚 Free Standard Shipping is included with every order.
Estimated arrival: 4–10 business days after production.
Delivery estimates begin after production has been completed.
Shipping Destinations
Aurevix currently ships to:
- 🇺🇸 United States
- 🇨🇦 Canada
- 🇬🇧 United Kingdom
- 🇦🇺 Australia
Delivery times may vary depending on destination and customs processing.
Customers are responsible for any applicable customs duties, VAT, import taxes, or other fees required by their country.
Tracking
You'll receive a tracking email as soon as your order ships.
Delays
Occasionally shipping carriers experience delays outside of our control.
While we cannot guarantee exact delivery dates, we'll always help resolve shipping issues whenever possible.
Questions?
Need help with an order?
support@aurevix.co